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Use with caution

Is MyLovely AI Safe? (2026 Review)

Known concerns. Read before signing up.

Updated November 2026 · by Synthlust editorial

The short answer

MyLovely AI had a data breach in April 2026. HaveIBeenPwned added it on April 8, 2026: 106,271 accounts, with email addresses and linked social profiles (Discord and X usernames). Reporting on the breach says user prompts and links to generated images were exposed too. For an app like this, losing data that ties your identity to what you asked for is the worst outcome there is.

An earlier version of this page called MyLovely’s record clean. That is no longer true. The verdict is now “use with caution,” the same tier as Muah.ai.

If you had a MyLovely account

  • Check HaveIBeenPwned. The breach is flagged as sensitive, so it won’t show up in a plain search. Use HIBP’s notification signup, which verifies your email and then shows sensitive breaches for that address.
  • Change your MyLovely password. If you used the same password anywhere else, change it there too.
  • Assume your prompts and generated images may be public, linked to your email and any Discord or X account you connected.
  • Watch for phishing or extortion emails that quote your chats back at you. Don’t pay and don’t click links in them.

What data does MyLovely AI collect?

Signup takes only an email, with no phone verification, ID upload or KYC. MyLovely stores your full chat history, every image and video you generate (prompt and output), your character customizations, and payment metadata through the payment processor. Like any app running on a modern stack, it also logs IP, browser and session duration. The privacy policy says your inputs and outputs are used to improve its models, with limited review by staff or vendors. EU users can opt out by emailing support with the subject “Model Improvement Opt-Out”. Account data is kept for up to 3 to 5 years after your last activity unless you ask for deletion.

After this breach, an alias (SimpleLogin, Apple Hide My Email or Firefox Relay) is the one thing that would have kept your real email out of the leaked data.

Who operates the product?

The site names the operator as PROMPTREPUBLIC S.L., based in Madrid, Spain. That puts it under EU law, so GDPR applies. You have a right to deletion, and the company has breach-notification duties.

Has MyLovely AI had a breach or incident?

Yes. The April 2026 breach covered 106,271 accounts. Per HIBP, the exposed data includes email addresses and social media profiles. Help Net Security reports that user prompts and links to generated images were also exposed. HIBP marks it as a sensitive breach, which it only does when being found in the data could hurt the person.

The pattern matches Muah.ai’s 2024 breach, where emails were tied to explicit prompt content. MyLovely’s breach is smaller, but the kind of data is similar.

Payment safety

A mainstream processor handles card payments, so card details stay off MyLovely’s own infrastructure. No report lists card numbers among the breached data.

The charge descriptor on your statement is a neutral holding-company name, discreet enough that someone glancing at your statement won’t clock it but Google-able if they look it up specifically. If that matters, a virtual card (Revolut, Privacy.com) moves the descriptor onto a throwaway card and off your main account.

Content on your device vs on their servers

MyLovely holds your chats, custom characters, generated images and generated video clips on its servers. You can delete individual items from the UI, but whether that’s a hard delete or a soft delete isn’t documented. Deleting now does not pull back anything that already leaked.

If you want your account gone, send a GDPR deletion request to support. The operator is in Spain, so it has 30 days to answer.

Can anyone see what you’ve done?

The account model is private 1-to-1 by design. No public profiles, no friends list, no social feed. The risk was never other users. It was a breach tying your email to your prompt history, and that has now happened once.

How to minimize your exposure

  • Sign up through an alias (SimpleLogin, Apple Hide My Email, Firefox Relay). Your main Gmail doesn’t belong on this account.
  • Don’t connect a Discord or X account. Those usernames were part of the leaked data.
  • Use a virtual card (Revolut, Privacy.com), so both the card and the merchant descriptor are disposable.
  • Don’t upload photos of yourself or anyone you know, even to test image features.
  • Use a strong unique password.
  • Don’t type anything you couldn’t live with being read by a stranger.

Is MyLovely AI safer than Muah?

Not by much anymore. Both have had a breach that tied emails to explicit prompt content. Muah’s was larger (about 1.9 million emails, disclosed in October 2024). MyLovely’s was 106,271 accounts in April 2026. On track record they are now in the same tier.

Compared to Candy.ai, Candy has no public breach on record, and its operator (EverAI Limited, Malta) is documented. If safety is the deciding axis, Candy is ahead.

Our verdict

Use with caution. MyLovely’s payment stack is legitimate and the operator is a named EU company, but it lost 106,271 accounts’ worth of emails, social handles and, per reporting, prompts. That is the exact risk every companion app carries, and here it is no longer hypothetical.

If you still want to use it, use an alias email, a unique password, no linked social accounts and no real photos. If you had an account before April 2026, do the steps at the top of this page.

Want the full picture?
Read our complete MyLovely AI review for features, scoring, and the full verdict.

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