How to cancel Secret Desires AI

Walkthrough

Your plan (Pro, Ultra, or Max) and its next renewal date should be in your account settings, with an option to cancel.

If a button doesn't respond, refresh and try once more before contacting support.

Refund policy: service is non-refundable

Secret Desires' terms say all sales are final and subscription fees aren't refunded, with no exceptions for dissatisfaction or technical issues. The one exception is for EU residents, who get a 14-day withdrawal period.

The practical rule is to cancel before renewal. If you just got charged and regret it, you're probably eating that period.

Access after cancellation

Your tier remains active until the end of the paid period. Your Hearts (the credits for images, video, voice and the best chat engines) stay on your account even after the plan ends, according to Secret Desires' plans page, though without the plan you lose unlimited chat.

Data and deletion: do it in this order

Cancel any active subscription first, so no further charge goes through, then request deletion. Secret Desires stores chat and image history on its servers with a visible delete option.

If you only want the data gone and don't care about the paid period, you can still cancel first (access stays for the rest of the period) and then request deletion. Ask support whether removal happens right away or only when the paid period ends.

Retention offers

If you're downgrading rather than fully cancelling, Pro at $7.99 is the floor paid tier.

Why people cancel Secret Desires

• Smaller character library. Compared to CrushOn or Janitor, Secret Desires' roster feels thin. Users who browse more than build sometimes leave for that reason.
• Voice is new and unproven. Secret Desires now markets voice notes and real-time phone calls, but they're recent additions. If voice is the priority, Nectar or DarLink have built more around it.
• The exposed storage. 404 Media reported in November 2025 that misconfigured cloud storage exposed nearly 2 million images and videos from the platform. If that is why you are leaving, delete your uploads and generations, then request account deletion. See our safety page.
• Switching to Candy or MyLovely. Candy has more features at a comparable price, and its annual works out to $3.99/mo. MyLovely's annual works out to $6.00/mo.

FAQ

I can't find my subscription in settings. If you never had a paid plan, there's nothing to cancel. If you had one that already expired, you're already on free. Otherwise, contact support before the renewal date.

Does cancelling revoke my hearts? No. Secret Desires says Hearts never disappear when a plan ends, though without the plan you lose unlimited chat, which limits what you can spend them on.

Can I reactivate at the same tier? You can pick a plan again, at whatever price the plans page shows then. Your account history, characters and chats stay intact unless you deleted the account.

What if my card keeps getting charged after cancellation? That's a billing error. Screenshot your subscription page showing cancelled status and email support. If unresolved within a week, dispute with your card issuer.

Is there a 14-day free trial window? There's a free tier, not a paid trial. On paid plans, EU residents get a 14-day withdrawal period, the one exception to Secret Desires' all-sales-final rule.

Where's the support page? Secret Desires routes support through their site contact form, and there's no public help-center URL to link. The contact form is reachable from the footer of secretdesires.ai.