How to cancel CrushOn.ai

Website walkthrough

Your plan should be in your profile or account settings, with an option to manage or cancel it. Plans sit behind the login, so that's also where to check what you're paying.

If the cancel process gets stuck, switch to a desktop browser. If that also fails, email support and ask them to cancel for you.

iOS App Store cancellations

If you subscribed via an iOS app (current or past), your subscription is managed by Apple, not CrushOn. Cancel this way:

1. Open the iPhone/iPad Settings app.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Find CrushOn and tap Cancel Subscription.

Cancelling in the CrushOn website will not stop the Apple charges.

Google Play cancellations

For Android/Play Store subscribers:

1. Open the Google Play Store app.
2. Tap your profile icon, then Payments and subscriptions → Subscriptions.
3. Find CrushOn AI and tap Cancel subscription.

Refund policy

Refunds for partially-used periods are typically not granted. For App Store or Play Store charges, refund requests go through Apple or Google. CrushOn can't reverse those. Apple refunds recent purchases through reportaproblem.apple.com and Google through play.google.com in the Order History.

Access after cancellation

Your paid tier remains active until the end of the current billing cycle. You keep message allowances, group chat access, and image gen until then, after which the account drops to the free tier.

Deleting account and characters

Cancellation does not delete your account. For full account deletion, look in your account settings for a delete option or contact support. Your user-created characters remain on CrushOn's marketplace (they become orphaned from your account in some cases) unless you delete each card individually before deleting the account.

Why people cancel CrushOn

• Character quality varies wildly. Since the library is user-made, you either love it or spend all your time filtering.
• Switching to Janitor.AI. Same idea, free.
• Cheapest paid rival pulls ahead. SpicyChat at $5.95/mo is a few cents cheaper than CrushOn's $5.99 Standard and built for text-first users.
• The UI feels busy. CrushOn's marketplace-first interface has more noise than some users want.

FAQ

The cancel button does nothing. Try a different desktop browser in a clean session. If that fails, email support and ask them to cancel for you rather than clicking the button repeatedly.

Can I downgrade instead of cancel? If your subscription settings offer it, dropping to Standard ($5.99, the cheapest paid tier) keeps you on a paid plan at a lower price.

What happens to characters I made? They stay on the site even after you cancel the subscription. Deleting the account separately also does not always remove user-published characters, so delete those manually first if that matters.

Will I get confirmation? Your subscription page should show the plan as cancelled with an end date. Screenshot it. Don't count on an email confirmation.

Can I re-subscribe later? Yes, at whatever tiers CrushOn sells then. The ladder was reworked in 2026 and the old Deluxe tier is reportedly gone, so an older plan may not come back.

Does CrushOn offer EU cooling-off refunds? They don't publicly state so. EU users can request a 14-day refund under the Consumer Rights Directive but digital-service opt-outs at checkout may apply. Your bank can also help with a chargeback if support refuses.